The Jacksonville Port Authority is seeking to fill a temporary part-time Helpdesk Support Specialist Position.

* Pluses:
. Get experience in an enterprise environment.
. Able to work with other IT personnel in the “real world”.
. Opportunity to innovate and create long-term improvements.
. Participate in projects dealing with topics across the IT spectrum.
. Pays $12.00/hour.

* Requirements:
. Currently enrolled in an Information Technology related program (E.G. CS, CIS, CIT, EE).
. Strong written and verbal communication skills.
. Working knowledge of IP networks, operating systems, and common office productivity applications.
. Familiarity with PC hardware, including common troubleshooting techniques.
. Strong people skills and the ability to educate end-users.
. A flexible schedule and be willing to work during off-hours (when required).
. Work well in a team and be able to work independently on projects with little to no supervision.
. Must have a valid driver’s license.
. GPA of 3.0 or higher.

* Beneficial Knowledge:
. Microsoft Active Directory and/or LDAP familiarity.
. Experience packaging, deploying, and updating desktop applications on Windows.
. Fundamental knowledge of the Linux command line and OS.
. BASH, power-shell, scripting in general.
. A strong interest in automating common maintenance tasks.

* Typical Duties:
This position will frequently require close interaction with end-users, troubleshooting a wide variety of     hardware and software issues, researching and implementing concepts and technologies, the opportunity to     participate in projects that are outside the applicant’s day-to-day routine, and much more.

The ideal applicant for this position will be detailed oriented, thorough, hard-working, able to receive     constructive criticism and objectively analyze how to put the information to good use, be willing to stand     ground until proven wrong, and must have a strong desire to work smarter-not-harder.

Those interested contact David Bruzos:

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David Bruzos (Systems Administrator)

Jacksonville Port Authority

2831 Talleyrand Ave.

Jacksonville, FL  32206

Office: (904) 357-3069

Email: david.bruzos@jaxport.com

 

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