ITLE: Helpdesk Support Specialist
DEPARTMENT: Information Technology
REPORTS TO: IT Support Specialist
PAY GRADE: N/A $12.00 per hour
FLSA STATUS: Non-Exempt
SAFETY SENSITIVE: No
EFFECTIVE DATE: June 2016
JOB SUMMARY This part-time temporary position requires student enrollment in an Information Technology related program. The position is responsible for providing customer service support to users requiring technical assistance. The Helpdesk Support Specialist assists users with the fundamental operation of software, hardware and other JAXPORT computer equipment.
MINIMUM REQUIREMENTS
Education:
- Current enrollment in an Information Technology related program with an overall 2.75 GPA.
Experience:
- Some experience in Information Technology or Help Desk related field preferred