Job Requirements
- Minimum one year of Desktop Support or IT Help Desk experience
- Proficiency researching and troubleshooting complex problems and errors
- Proficiency with Windows 8, 7, Vista, XP, Server 2008, Server 2003
- Proficiency with MS 2013
- Demonstrated ability with basic networking, and telephony
- Demonstrated ability to research, plan, document, and execute complex tasks/projects
- Excellent written and oral communication skills
- Excellent interpersonal and customer service skills
- Excellent work ethic and dedication
- Associate’s (or equivalent) degree in Computer Science or Information Technology from a technical school or college or equivalent combination of education and experience preferred
- CompTIA Network+, Server+, Security+ a plus
- Other industry standard certifications a plus.
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