I found this on LinkedIn. John Peck is the job recruiter for Brooksource and posted the job.
As a Junior Software Support Analyst you would be responsible for working directly under leadership to analyze and identify issues related to various business applications. The Junior Software Support Analyst will be responsible for digging into application issues end users are experiencing and identifying/ these issues to allow application to operate more efficiently. The Junior Software Support Analyst must have expert communication skills to uncover problems, issues, to successfully outline and develop solutions that resolve code issues within the application. Previous experience with .SQL Server and other aspects of Microsoft based applications is desired! Minimum Qualifications
- Solid Understanding of SQL
- Recent college graduate with a degree in Computer Science or Information Systems
- High interest in performing application defect analysis/resolution through discovery, production support, batch processing, code troubleshooting, and potentially post documentation
- General interest in Application Development, SDLC, Application Architecture, Quality Assurance, or Analysis
- Excellent communication skills both written and verbal
- Experience working with programming languages and developing functional applications as a side project is a plus
Job Details
- This person will work directly under leadership to analyze and troubleshoot various business application issues that Executive/Senior level end users may be experiencing. This person will be responsible for digging into these issues and identifying/fixing errors that allow application to operate more efficiently. This person must have expert communication skills to uncover problems, issues, to successfully outline and develop solutions that resolve code issues within the application. Typical flow of the defect resolution lifecycle will include determination of what issue is and when it occurred, ability to replicate the issue, scenario analysis, the definition of what and when, and final solution. High aptitude and desire to learn in this space is required for success.