IT Business Analyst
- Documents business requirements that capture business needs and process scenarios. Researches, documents and clarifies process and workflow questions.
- Works with IT partners to translate business requirements into technical specifications. Accountable for ensuring business requirements are reviewed, addressed and accurate in deliverables before release. Accountable for understanding and communicating accurate business requirements to IT partners and ensuring technical specifications accurately reflect business needs.
- Manages and documents all changes to business requirements throughout a project or initiative.
- Facilitates communication between the IT organization and assigned business area(s) including educating IT on the direction of the business.
- Identifies opportunities for application enhancement for future upgrades.
- Coordinates, produces and distributes business documents such as reports, system and process documentation.
- Actively participates in project meetings. Leads requirements gathering sessions.
- Facilitates evaluation of delivered technology solution to ensure it satisfies the business needs. Accountable for triaging issues, identifying root cause of systemic issues and ensuring a fix is identified and implemented.
- Builds internal partnerships to improve communication, coordination, collaboration and effective working relationships. Ensures client needs and expectations are met.
- Provides guidance to assigned client areas to facilitate understanding of use and implications of technology solutions, formulates recommendations for systems users to enable continuous improvement.
- Writes or assists with writing test conditions, scripts, and/or scenarios. Participates in testing.
- Identifies risks, evaluates controls and prepares findings and recommendations.
- Participates in monitoring and evaluating the effectiveness of technology solutions, policies, practices and processes and establishing metrics for released applications.
- Prepares and executes rollout or maintenance plans for supporting products (e.g. applications, reports, databases, tools) once they go live to the end-user.
- May mentor and coach less experienced IT Business Analysts
- Other duties as assigned
Please send resumes to sebena.masline@fscj.edu