Associate IT Business Systems Analysts partner with the business to collect and analyze information needed to formulate the scope and objectives of technology solutions to support the business needs. Conducts feasibility studies, prepares user stories/business requirements, writes system and programming specifications, and works with developers to support the design of possible technology solutions. Provides input into cost estimations and project plans. Assists with preparing user acceptance criteria, test plans, and test cases and conducts functional/user testing. Prepares and maintains technical documentation including flow charts, models, and procedures, user guides, scorecards and reporting. Assists with root-cause analysis and issue resolution for the ongoing operation and maintenance of technology solutions. The Associate IT Business Systems Analyst must obtain strong knowledge of assigned business area(s) operations and the IT systems/applications used. May participate on an agile development team.
- Supports the production of detailed functional requirements and/or user stories, including non-functional requirements (25%)
- Assists in developing user acceptance criteria, test plans and test cases. Participates in functional/user testing (User Acceptance Testing) and provides support for user sign off of changes (20%)
- Monitors system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. – Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting (20%)
- Provide functional and technical support/expertise during development, implementation, and testing of projects (15%)
- Develops a good understanding of the business unit’s function and effectively communicates technical issues and solutions in non-technical terms to the business unit (5%)
- Supports BSAs and Sr BSAs in business requirements gathering and determining technical impacts (5%)
- Reviews and clarifies user stories and user acceptance criteria with the stakeholders, and works with development lead/technical architect to layout technical design (5%)
- Develops system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and provides system training (5%)
- Other duties as assigned
Send resume to: sebena.masline@fscj.edu
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