Network Operations Engineer via TekSystems
For the L2 Engineers- Assume 3 days one week and 4 days the next week. 7am-7pm shifts. Either Sunday, Monday, Tuesday or Thursday, Friday, Saturday. Wednesday will be the swing day every other week.
Must Have:
- At least 3-4 years working experience in the role of network administration / network operations.
- Experience in a NOC environment, operational experience, experience with shift work
- Strong working knowledge on Cisco networking routing and switching products.
- Excellent communications and interpersonal skills.
- Strong routing protocols like EIGRP, OSPF, BGP, RIP, Multicast etc.
- Familiar with LAN, trunking protocols, HSRP etc
- Good knowledge of firewall operations, CHECKPOINT preferred
- Previous Banking or relevant high pressure environment experience such as Pharma NOC
- Experience on active incidents, ticketing systems
Preferred:
- Checkpoint investigation experience
- Experience in banking environment.
- Familiarity with sniffers & their use in troubleshooting.
- Basic understanding of Riverbed, F5, Juniper, Proxies.
- Understanding of ITIL framework.
Roles / Responsibility
- Need to perform 12 hours shifts (3 days week one, 4 week 2) and on-call escalation
- Act as a single point of contact for technical escalation during shift hours.
- Do shift handover with remote & on-site team.
- Proficient in resolving, troubleshooting & leading networks related issues.
- LAN/WAN, architecture and troubleshooting.
- Have full understanding of operational knowledge for troubleshooting of routing protocols like EIGRP, OSPF, BGP, RIP, etc.
- Have basic understanding of sniffers and how to use the sniffer for troubleshooting purposes.
Engineering level knowledge or diploma with CCNA & CCNP certified preferred but not required.