The IT Support Specialist is responsible for coordinating and supporting the use of computer and information technology within the departments, colleges, or divisions that include, but are not limited to: Office of the President, Administration & Finance, Academic Affairs, Institutional Advancement and Student affairs as directed by the IT Support Coordinator (356690). Primary area of responsibility will be Hick’s Hall, Alumni Hall, The Flats, and The Fountains. The user base consists of faculty, staff, students, and non-University members accessing supported technology in the above referenced areas. Provides direct and overall computer support for assigned areas and consults frequently with other Information Technology Services staff to resolve technical issues affecting customers. Advises users regarding IT related hardware and software configurations prior to purchase. Participates in the configuration, planning, installations, and administration of local area networked computers. Maintains a detailed inventory of all IT equipment within supported area, ensures security in the maintenance and storage of all equipment, and compliance with software licenses. Provides oversight for interfacing with appropriate University Systems. Contacts appropriate vendors for quotes on new equipment and enhancements to existing system. Serves as the end-user contact for connecting with other support personnel and software vendors. Attends Information Technology Services and other department meetings as needed and serves as the technical liaison between the Information Technology Services department and customers. Performs other elated duties as assigned by the IT Support Coordinator (356690) in Information Technology Services.
https://www.unfjobs.org/postings/13380