BrightLink Technology is an IT Managed Service Provider here in town. We cater to small businesses ranging in size from a sole proprietor to a company with 100 employees. We typically handle hardware support but will act as a liaison for our clients with 3rd party software providers.
They are looking to bring on an intern who can learn about Brightlink and our clients and act as a level 1 triage person. The chosen intern will work with BrightLink to get hands on experience in networking, Infrastructure Security, Sever and Desktop Support, Secure and Local Remote Access, Online Backup, Managed Spam and Antivirus, Exchange, Sharepoint and website hosting, Private Cloud and Office Virtualization as well as any day to day actions that our clients would request in support of their networks. Knowledge in all or some of these areas would be helpful. Successful internships could potentially lead to full time network engineering positions. Specific qualities that I will be looking for:
- Excellent customer service skills
- Excellent communication skills, especially over the phone
- Quick Learner
- Quick-thinker
- Multi-tasking Abilities
If you are interested contact Dr. Cole at rocole@fscj.edu