CCNA job

TCC Job Description
Responsibilities:

· Ensure seamless implementation of large scale projects for Bank of America branch sites and Remote ATMs.
· Support high volumes of activity associated with simultaneous project efforts.
· Provide bulk project support involving potentially thousands of devices and sites.
· Provide repeatable process engineering and new installation implementation support.
· Provide central point of contact for resolution and escalation of issues experienced by field teams.
· Minimize aborts by providing real time implementation management, technical expertise, and guidance on installation issues as they occur.
· Interact daily with Project Management and the Bank on project performance and keep abreast of new requirements.

Specifics:
· Implement & configure Cisco routers and switches at Bank branches utilizing TACACS.
· Focal point for circuit installations and testing.
· Perform pre- and post-checks on equipment.
· Troubleshoot and resolve any technical issues occurring during implementation.
· Lock down and backup routers and switches via HPNA.
· Apply dot1x to switches, modify ports as needed.
· Apply SSH to routers and switches
· Provide daily reports to management.
· Ensure clean turnover to production.
· Work directly with onsite technicians to install equipment.
· Review engineering CCPs and submit corrections to engineers.
· Work with Telco carriers on any circuit related issues and lead head-to-head testing.
· Troubleshoot any issues with BGP configuration.
· Capture post-change statistics for verification against pre-change statistics
· Contact ANS to restart affected ATMs
· Contact BCE support for post-change verification
· Check technicians on/off premise with SOACC security group
· Provide escalation to project team for any issues that require additional attention and/or direction
· Escalate any pre-existing issues to Day 2 Ops.
100% onsite
40 hr/week (WILL WORK VARIOUS SHIFTS – MUST BE OPEN TO ALL SHIFTS)
No travel
CCNA or 2 years’ experience in network environment