- Investigate, diagnose and analyse mobile application faults
- Liaise with app developers in order to resolve mobile app faults
- Provide telephone support on the Information Technology Help Desk.
- Support the company’s software
- Install software upgrades and installations
- Install and configure desktop hardware installations, updates and support
- Support iPhones and iPads
- Provide out of hours support, when required (on call hours)
EDUCATION AND QUALIFICATIONS
High School Diploma
This position requires experience with desktop systems and communications devices using current technologies.