IT Support City Facilities Mgmt

This is a full-time opportunity and candidates must be able to work the evening, overnight, and/or weekend shifts. Our call center is open 24 hours a day, 7 days per week. We offer 28 days of PTO, 401k match (Up to 1st 4%), and a competitive health benefits package.
City Facilities Management (FL) LLC is one of the world’s leading facilities management companies.
JOB DETAILS

The IT Support Technician is responsible for providing support for all propriety mobile applications and portals, as well as all aspects of desktop, phone and support.


RESPONSIBILITIES
  • Investigate, diagnose and analyse mobile application faults
  • Liaise with app developers in order to resolve mobile app faults
  • Provide telephone support on the Information Technology Help Desk.
  • Support the company’s software
  • Install software upgrades and installations
  • Install and configure desktop hardware installations, updates and support
  • Support iPhones and iPads
  • Provide out of hours support, when required (on call hours)

EDUCATION AND QUALIFICATIONS

Education:
High School Diploma
Experience:
This position requires experience with desktop systems and communications devices using current technologies.
Desired Skills:
Windows 10 – Office 2016 Support – Office 365 Administration – iPad and iPhone Support – Excellent Troubleshooting Skills – Strong Customer Service Skills – Outstanding Communications Skills
Working Hours:
Normal working hours are 8am to 5pm Monday through Friday. This role requires occasional work hours. Participation in on call rotation is required.
https://www.indeed.com/cmp/City-Facilities-Management-(fl)-LLC/jobs
Posted in Uncategorized | Leave a comment

Amazon IT Support Engineer job

Basic Qualifications

  • High School diploma or equivalent
  • Expertise in one or more specialized areas of IT such as Microsoft Administration, Linux Administration, or Cisco IOS (CLI)
  • Advanced Troubleshooting skills in a multi-user high pressure environment
  • Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications
  • Experience with Data Cabling / Computer Facilities maintenance
  • Proven skills in PC repair, troubleshooting, deployment, and liquidation
  • Excellent written and verbal communication skills in English (in person and via phone/radio) with peers, management, contractors and vendors.
  • Ability to stand/walk for 10-12 hours per day
  • Willingness to work flexible shifts and scheduling including nights, weekends, and holidays

Preferred Qualifications

  • Bachelor’s degree in Computer science or IT related field.
  • Microsoft MCSE, MCITP Systems Administrator (Active Directory)
  • Cisco CCNA certification
  • Advanced Linux systems administration skills
  • Strong troubleshooting skills of very complex systems
  • Ability to explain complex IT concepts in simple terms
  • Ability to manage high priority projects
  • Proven ability to work successfully with limited supervision
  • Ability to travel up to 25%

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation

Web site: https://www.amazon.jobs/en/jobs/679243/it-support-engineer-ii

Posted in Uncategorized | Leave a comment

Paid IT tutor position at Deerwood

The Deerwood Center Library and Learning Commons Computer Lab is in the process of hiring paid Student Tutors in MS Office, Programming, and Digital Media for the Fall 2018 semester.

Qualifications:
1. Excellent customer service skills
2. Patience
3. Registered at FSCJ (any campus) with a minimum of 6 credit hours
4. Have a current drivers license and social security card
5. Able to work 10 – 20 hours per week
6. Overall GPA of 3.0 or higher
7. A or B in CGS1100
8. At least18 years old
9. Have completed the 2018-2019 FAFSA

What do you get?
1. Extra $$$ ($8.50/hr)
2. Confidence and practice in the subject area you tutor
3. Flexible Schedule
4. References from your mentors for the future
5. Experience on your resume that demonstrates
o Academic excellence
o Personal growth
o Success in a team environment
o Public service
o Valuable dependability

If interested, please contact:
Peggi Patrick: p.patrick@fscj.edu / (904) 997-2608
Deerwood Center – Library and Learning Commons: (904) 997-2562

Posted in Uncategorized | Leave a comment

Tech Assist Support Analyst – Macquarie Group

In this integral role you will provide technology support to Macquarie’s internal staff. You can expect your customer support efforts to be 75% via walk ups and 25% via email, so your strong customer service orientation and capability will be as essential to your success as your technical knowledge.

You will be able to learn and grow from working alongside experienced Support Analysts as well as the diverse range of businesses working in Macquarie’s Jacksonville office.

Key Skill Requirements

    • Windows 7 & 10 PC support via phone, email and remote assistance tools.
    • Microsoft Office 2013, Office 2016, Office 365. Strong Excel experience.
    • Experience with Microsoft Active Directory.
    • Mobility device support: iPhones and iPads

A University degree or equivalent work experience and experience providing technology support to a global customer are also required for this role.

https://www.macquarie.com/in/about/careers/jacksonville/

Posted in Uncategorized | Leave a comment

HDR IT Support Specialist

In the role of IT Support Specialist, we’ll count on you to:

  • Apply technology to address business needs and constraints
  • Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources
  • Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service
  • Participate in enterprise-wide IT projects and initiatives
  • Diagnose system hardware, software, and operator problems
  • Provide advanced troubleshooting on complicated IT issues
  • Provide support for software applications
  • Provide desk side training upon request for enterprise applications
  • Request hardware and software through the requisition system as directed by their supervisor
  • Provide hardware support, printer and printing support
  • Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets
  • Assist the IT Support team with software inventory where required
  • Provide local office coordination and communication of technical support topics/issues of interest
  • Understand client business needs and effectively match client business needs to technology solutions to implement desired solutions
  • Work with Systems Administrators in performing IT infrastructure processes and procedures assigned to the team.

https://hdr.taleo.net/careersection/ex/jobsearch.ftl?lang=en&portal=101430233

Posted in Uncategorized | Leave a comment

Amazon Quality Assurance Program Developer

This position is with the ICQA (Inventory Control Quality Assurance) Team where you will work with operations in all departments developing web-based tools that support OE initiatives.
On any given day, you’ll be helping us fulfill our customer promise when you:
• Develop websites using HTML, Ruby on Rails, and JavaScript empowering users throughout the FC to better innovate process improvements, create and track critical action items, and resolve issues
• Analyze transactional data and report on building capacity, inventory control metrics, inventory errors, processes, and performance management control
• Provide analytical support to improve inventory integrity and process efficiency for our fulfillment centers
• Root cause research to identify process breakdowns
• Collect and manipulate data with NoSQL/SQL (MySQL, DynamoDB, Redshift)

https://www.amazon.jobs/en/jobs/681983/icqa-program-developer

Posted in Uncategorized | Leave a comment

Amazon IT Support Engineer II

Basic Qualifications

  • High School diploma or equivalent
  • Expertise in one or more specialized areas of IT such as Microsoft Administration, Linux Administration, or Cisco IOS (CLI)
  • Advanced Troubleshooting skills in a multi-user high pressure environment
  • Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications
  • Experience with Data Cabling / Computer Facilities maintenance
  • Proven skills in PC repair, troubleshooting, deployment, and liquidation
  • Excellent written and verbal communication skills in English (in person and via phone/radio) with peers, management, contractors and vendors.
  • Ability to stand/walk for 10-12 hours per day
  • Willingness to work flexible shifts and scheduling including nights, weekends, and holidays

https://www.amazon.jobs/en/jobs/679243/it-support-engineer-ii

Posted in Uncategorized | Leave a comment

Children’s Home Society IT Support Specialist

CHS IT Support Specialist – Job ID 2018-3809

https://careers-chsfl.icims.com/jobs/3809/it-support-specialist/job

Posted in Uncategorized | Leave a comment

Venus Fashions looking for intern (again)!

Venus Fashions has been taking networking student interns for years (and hiring them). One of the IT managers over there is from the FSCJ networking program and he is looking to have another intern and this opportunity could lead to a job there.

Here is what Frank is looking for:
Junior or Senior students looking to broaden their knowledge in a high pace environment.
There is a possibility of employment should we find the right candidate.

Interested networking students send your resume to FTobar@venus.com

Posted in Uncategorized | Leave a comment

Indeed.com – great resource for jobs

Go to Indeed.com to see a list of IT, networking, and security jobs in Jacksonville. There are several new postings there.

Posted in Uncategorized | Leave a comment