{"id":1139,"date":"2018-08-07T17:02:21","date_gmt":"2018-08-07T17:02:21","guid":{"rendered":"http:\/\/blogs.fscj.edu\/cit\/?p=1139"},"modified":"2018-08-07T17:02:21","modified_gmt":"2018-08-07T17:02:21","slug":"hdr-it-support-specialist","status":"publish","type":"post","link":"https:\/\/blogs.fscj.edu\/cit\/2018\/08\/07\/hdr-it-support-specialist\/","title":{"rendered":"HDR IT Support Specialist"},"content":{"rendered":"<p>In the role of IT Support Specialist, we&#8217;ll count on you to:<\/p>\n<ul>\n<li>Apply technology to address business needs and constraints<\/li>\n<li>Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources<\/li>\n<li>Combine a breadth of IT technical expertise with an overriding concern and urgency for excellent customer service<\/li>\n<li>Participate in enterprise-wide IT projects and initiatives<\/li>\n<li>Diagnose system hardware, software, and operator problems<\/li>\n<li>Provide advanced troubleshooting on complicated IT issues<\/li>\n<li>Provide support for software applications<\/li>\n<li>Provide desk side training upon request for enterprise applications<\/li>\n<li>Request hardware and software through the requisition system as directed by their supervisor<\/li>\n<li>Provide hardware support, printer and printing support<\/li>\n<li>Assist the IT Support team with the inventory management of desktops, laptops, printers, and other personal hardware assets<\/li>\n<li>Assist the IT Support team with software inventory where required<\/li>\n<li>Provide local office coordination and communication of technical support topics\/issues of interest<\/li>\n<li>Understand client business needs and effectively match client business needs to technology solutions to implement desired solutions<\/li>\n<li>Work with Systems Administrators in performing IT infrastructure processes and procedures assigned to the team.<\/li>\n<\/ul>\n<p>https:\/\/hdr.taleo.net\/careersection\/ex\/jobsearch.ftl?lang=en&#038;portal=101430233<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the role of IT Support Specialist, we&#8217;ll count on you to: Apply technology to address business needs and constraints Assist staff to achieve efficient and effective use of computing technology and maximize utilization of computer resources Combine a breadth &hellip; <a href=\"https:\/\/blogs.fscj.edu\/cit\/2018\/08\/07\/hdr-it-support-specialist\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":20,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1139","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts\/1139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/comments?post=1139"}],"version-history":[{"count":1,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts\/1139\/revisions"}],"predecessor-version":[{"id":1140,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts\/1139\/revisions\/1140"}],"wp:attachment":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/media?parent=1139"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/categories?post=1139"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/tags?post=1139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}