{"id":1147,"date":"2018-08-21T15:29:17","date_gmt":"2018-08-21T15:29:17","guid":{"rendered":"http:\/\/blogs.fscj.edu\/cit\/?p=1147"},"modified":"2018-08-21T15:29:17","modified_gmt":"2018-08-21T15:29:17","slug":"it-support-city-facilities-mgmt","status":"publish","type":"post","link":"https:\/\/blogs.fscj.edu\/cit\/2018\/08\/21\/it-support-city-facilities-mgmt\/","title":{"rendered":"IT Support City Facilities Mgmt"},"content":{"rendered":"<div><b>This is a full-time opportunity and candidates must be able to work the evening, overnight, and\/or weekend shifts. Our call center is open 24 hours a day, 7 days per week. We offer 28 days of PTO, 401k match (Up to 1<\/b><b>st<\/b><b> 4%), and a competitive health benefits package.<\/b><\/div>\n<div>\n<div><b>City Facilities Management (FL) LLC is one of the world\u2019s leading facilities management companies.<\/b><\/div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div><b><b>JOB DETAILS<\/b><\/b><\/p>\n<div>\n<div>\n<div>The IT Support Technician is responsible for providing support for all propriety mobile applications and portals, as well as all aspects of desktop, phone and support.<\/div>\n<\/div>\n<\/div>\n<p><b><b><br \/>\n<\/b><\/b><\/p>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<div><b>RESPONSIBILITIES <\/b><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<div>\n<div>\n<div>\n<ul>\n<li>Investigate, diagnose and analyse mobile application faults<\/li>\n<li>Liaise with app developers in order to resolve mobile app faults<\/li>\n<li>Provide telephone support on the Information Technology Help Desk.<\/li>\n<li>Support the company\u2019s software<\/li>\n<li>Install software upgrades and installations<\/li>\n<li>Install and configure desktop hardware installations, updates and support<\/li>\n<li>Support iPhones and iPads<\/li>\n<li>Provide out of hours support, when required (on call hours)<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p><b>EDUCATION AND QUALIFICATIONS<\/b><\/div>\n<\/div>\n<div>\n<div>\n<div>\n<div><\/div>\n<\/div>\n<div>\n<div>\n<div>\n<div>\n<div><b>Education:<\/b><br \/>\nHigh School Diploma<\/div>\n<div><b>Experience:<\/b><br \/>\nThis position requires experience with desktop systems and communications devices using current technologies.<\/div>\n<div><b>Desired Skills:<\/b><\/div>\n<div>Windows 10 &#8211; Office 2016 Support &#8211; Office 365 Administration \u2013 iPad and iPhone Support &#8211; Excellent Troubleshooting Skills \u2013 Strong Customer Service Skills \u2013 Outstanding Communications Skills<\/div>\n<div><b>Working Hours:<\/b><\/div>\n<div>Normal working hours are 8am to 5pm Monday through Friday. This role requires occasional work hours. Participation in on call rotation is required.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div>https:\/\/www.indeed.com\/cmp\/City-Facilities-Management-(fl)-LLC\/jobs<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This is a full-time opportunity and candidates must be able to work the evening, overnight, and\/or weekend shifts. Our call center is open 24 hours a day, 7 days per week. We offer 28 days of PTO, 401k match (Up &hellip; <a href=\"https:\/\/blogs.fscj.edu\/cit\/2018\/08\/21\/it-support-city-facilities-mgmt\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":20,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1147","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts\/1147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/comments?post=1147"}],"version-history":[{"count":1,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts\/1147\/revisions"}],"predecessor-version":[{"id":1148,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts\/1147\/revisions\/1148"}],"wp:attachment":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/media?parent=1147"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/categories?post=1147"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/tags?post=1147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}