{"id":1172,"date":"2018-10-15T21:28:28","date_gmt":"2018-10-15T21:28:28","guid":{"rendered":"http:\/\/blogs.fscj.edu\/cit\/?p=1172"},"modified":"2018-10-15T21:28:28","modified_gmt":"2018-10-15T21:28:28","slug":"robert-half-helpdesk-analyst-1","status":"publish","type":"post","link":"https:\/\/blogs.fscj.edu\/cit\/2018\/10\/15\/robert-half-helpdesk-analyst-1\/","title":{"rendered":"Robert Half Helpdesk Analyst 1"},"content":{"rendered":"<p>f you&#8217;re looking for a role as a Help Desk Analyst, a growing company partnering with Robert Half Technology needs someone to support local and field users. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Jacksonville, Florida, the Help Desk Analyst opportunity is a short term temporary-to-full time role.<\/p>\n<p>What you get to do every day<\/p>\n<ul>\n<li>Help and follow up on technical help tickets submitted via phone, email, and walk-ups<\/li>\n<li>Independently investigate and implement solutions to technical issues<\/li>\n<li>Diagnose recurring technical issues and implement solutions to address the root of the problems<\/li>\n<li>Deliver IT support for operating systems, productivity software, and a variety of other applications used internally &#8211; Firm grasp of basic networking concepts<\/li>\n<li>Demonstrated knowledge of user administration and bug fixing in a client server environment<\/li>\n<li>Strong problem solving and analytical skills<\/li>\n<li>Solid understanding of MS Windows 10<\/li>\n<li>Experience installing and configuring operating systems, networked and local printers, and business applications<\/li>\n<li>Good understanding of IT support ticketing systems<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.indeed.com\/jobs?q=it%20support&amp;l=Jacksonville%2C%20FL&amp;vjk=3da4e883981e8508\">https:\/\/www.indeed.com\/jobs?q=it%20support&amp;l=Jacksonville%2C%20FL&amp;vjk=3da4e883981e8508<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>f you&#8217;re looking for a role as a Help Desk Analyst, a growing company partnering with Robert Half Technology needs someone to support local and field users. As a Help Desk Analyst, you must have a passion for solving problems &hellip; <a href=\"https:\/\/blogs.fscj.edu\/cit\/2018\/10\/15\/robert-half-helpdesk-analyst-1\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":20,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1172","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts\/1172","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/comments?post=1172"}],"version-history":[{"count":1,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts\/1172\/revisions"}],"predecessor-version":[{"id":1173,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts\/1172\/revisions\/1173"}],"wp:attachment":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/media?parent=1172"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/categories?post=1172"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/tags?post=1172"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}