{"id":404,"date":"2014-01-13T14:58:51","date_gmt":"2014-01-13T14:58:51","guid":{"rendered":"http:\/\/blogs.fscj.edu\/robin_cole\/?p=404"},"modified":"2014-01-13T14:59:18","modified_gmt":"2014-01-13T14:59:18","slug":"helpdesk-support-specialist","status":"publish","type":"post","link":"https:\/\/blogs.fscj.edu\/cit\/2014\/01\/13\/helpdesk-support-specialist\/","title":{"rendered":"Helpdesk Support Specialist"},"content":{"rendered":"<p><!--[if gte mso 9]&gt;--><\/p>\n<p>&nbsp;<\/p>\n<p class=\"MsoNormal\"><b><span style=\"text-decoration: underline\"><span style=\"font-size: 12.0pt;font-family: 'Arial','sans-serif'\">GENERAL SUMMARY<\/span><\/span><\/b><\/p>\n<p class=\"MsoBodyText3\"><span style=\"font-size: 11.0pt\">This part-time temporary position requires student enrollment in an Information Technology related program.<span>\u00a0 <\/span>The position is responsible for providing technical support related to the installation, configuration, use, and management of approved hardware and software.<span>\u00a0 <\/span>The incumbent serves as a front-line service provider to end-users to ensure the effective and efficient use of JAXPORT\u2019s computer systems.<span>\u00a0 <\/span>Troubleshoots and resolves hardware and software issues.<span>\u00a0 <\/span>Familiarity with Microsoft Active Directory and\/or LDAP, Linux command line and OS, BASH, power-shell and experience packaging, deploying and updating desktop applications on Windows is beneficial for this position.<\/span><\/p>\n<p class=\"MsoNormal\"><b><span style=\"text-decoration: underline\"><span style=\"font-size: 12.0pt;font-family: 'Arial','sans-serif'\">MINIMUM REQUIREMENTS<\/span><\/span><\/b><\/p>\n<p class=\"MsoNormal\"><span style=\"font-size: 11.0pt;font-family: 'Arial','sans-serif'\">Position requires current enrollment in an Information Technology related program (i.e., E.G. CS, CIS, CIT, EE) with a GPA of 3.0 or higher.<span>\u00a0 <\/span>Position requires strong communication skills, both oral and written.<span>\u00a0 <\/span>Must be able to work independently and solve problems while focusing on customer\/end-user needs. Experience with operating systems, IP networks and common office productivity applications used in a corporate environment, such as Microsoft Office applications, printers and specialized packages, preferred.<span>\u00a0 <\/span>Must possess a positive attitude and the ability to work in a team environment.<span>\u00a0 <\/span>Must have and maintain a valid driver\u2019s license.<\/span><b><\/b><\/p>\n<p class=\"MsoNormal\"><!--[if gte mso 9]&gt;--><\/p>\n<p>&nbsp;<\/p>\n<p class=\"MsoNormal\" style=\"text-align: justify\"><b><span style=\"text-decoration: underline\"><span style=\"font-size: 12.0pt;font-family: 'Arial','sans-serif'\">APPLY<\/span><\/span><\/b><\/p>\n<p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 11.0pt;font-family: 'Arial','sans-serif'\">Applicants meeting the minimum qualifications for this position must apply online at <a href=\"http:\/\/www.JAXPORTJOBS.COM\">www.JAXPORTJOBS.COM<\/a> by the closing date.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; GENERAL SUMMARY This part-time temporary position requires student enrollment in an Information Technology related program.\u00a0 The position is responsible for providing technical support related to the installation, configuration, use, and management of approved hardware and software.\u00a0 The incumbent serves &hellip; <a href=\"https:\/\/blogs.fscj.edu\/cit\/2014\/01\/13\/helpdesk-support-specialist\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":64,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-404","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts\/404","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/users\/64"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/comments?post=404"}],"version-history":[{"count":3,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts\/404\/revisions"}],"predecessor-version":[{"id":407,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/posts\/404\/revisions\/407"}],"wp:attachment":[{"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/media?parent=404"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/categories?post=404"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.fscj.edu\/cit\/wp-json\/wp\/v2\/tags?post=404"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}