Welcome to the APC

Welcome to Administrative and Professional Collaborative (APC) blog. The APC is a representative voice for administrative and professional employees to provide leadership, counsel and advice to the College community. We are collectively dedicated to promoting a collegial community focused on teaching and learning.

The APC represents and reports back to the administrative and professional employees of the College and, as appropriate, to the College President. The APC also has the authority to make recommendations on behalf of its members on any matter of concern to its membership. All affairs of the APC are to be governed in accordance with the Bylaws of the Collaborative and Robert’s Rules of Order.

The blog serves as an additional communication platform where A&Ps can learn about upcoming networking opportunities, become more familiar with fellow A&Ps and identify vital resources that support professional development.

May 2022 Spotlight: Kristin Kristen, Program Manager, Center for eLearning (CeL)

Kristin Kristen serves as the Program Manager at the Center for eLearning (CeL) department, working in tandem with FSCJ Online’s operations team. Before joining FSCJ in 2013, Kristin worked as a coordinating producer for special film projects and a multimedia producer for PGATOUR.com for over ten years. She later worked as a program manager in the Continuing Education and Training and Development departments at the University of North Florida for three years.

In her current role, Kris provides Collegewide support for any departments that want to develop and offer fully-online programs and courses to FSCJ’s current and prospective students. She engages with the deans, instructional program managers and faculty members in creating a portfolio and program plan for online course developments that meet all stakeholders’ requirements and needs. In addition, she provides ongoing operational support to the CeL’s development team (instructional designers and multimedia designers) to make sure course development meets the expected project deadlines and providing project status updates to appropriate stakeholders.

To help promote the College’s mission and values and support ongoing Collegewide activities and events, Kris serves on the Wellness Champion Club and is part of the Deerwood Campus Incident Management team.

Kris holds a bachelor’s degree in Broadcasting with a minor in Political Science from Arizona State University. She is a Disciplined Agile Scrum Master and is on track to receive her Senior Scrum Master certificate this year. She also has a Project Management Professional (PMP) Certificate and her Lean Six Sigma Green Belt.

She loves spending time with her three adult children, traveling to new places and going back home to California to visit family. Her passions include anything with water, boating, skiing, the beach, live music and reading.

April 2022 Spotlight: Julie Stein; Program Development Manager, Workforce Education

As Program Development Manager, Julie Stein provides high-level support for developing and managing instructional programs in the Workforce Education Department. Julie works with various departments to create programs that meet the needs of Northeast Florida’s community members and business partners.

Julie is passionate about helping all individuals access skills development to build sustainable careers. She started working for FSCJ in 2005 as a coordinator, creating high school pathways into the career and technical education programs. Julie holds a Bachelor of Arts in Communications from the University of West Florida. She is currently earning her MA in Career and Workforce Education at the University of Central Florida. Julie completed the Six Sigma Yellow belt program with her sights set on the green belt.

Julie has served on numerous local committees and advisory boards, including JaxUSA’s Talent Advancement Partnership. In 2020, Julie served as a Florida College System representative on the statewide task force to develop a policy to evaluate and award credit for prior military training.

Julie’s favorite place is the beach or anywhere with water! A former scuba diver, she now prefers kayaking and paddleboarding. Julie is married to Ben, and they have two teenage daughters, Marnie and Tyler Grace. They enjoy taking vacations to the mountains or beaches with their dogs, Rosa and Petey.

Julie agrees laughter is the best medicine and truly appreciates the wonderful sense of humor found in so many of her coworkers.



March 2022 Spotlight: Heather Engelking, Director for Career Services

Heather Engelking joined the Student Support Division as the new Director for Career Services. She has decades worth of experience in supporting and managing career services-oriented operations in higher education with roles both at Seminole State College of Florida and the University of Central Florida. She encourages collaboration at all levels and concentrates on partnerships with local, state and national employers to recruit at FSCJ and helps prepare students to successfully transition from an academic environment to the world of work.

She has over twenty years of experience, providing professional and career development training to job seekers from diverse backgrounds and has established a strong record of relationship building. She is looking forward to connecting with internal constituents to develop operational processes in pursuit of centralized career services for the College. In addition to working at FSCJ, Heather is a lifelong Floridian and an alumnus of the University of Central Florida, having earned her B.S. in Biology, B.S. in Psychology and Master of Public Administration degrees at the university.

In addition to the passion she has for her work, Heather enjoys spending time with extended family, friends and of course her husband, Jeff. She enjoys fiber arts (knitting) and papercrafts as well as experiencing the natural beauty of Florida from a SeaDoo on the St. Johns River.


February 2022 Spotlight: Thomas Lewis, Learning Management System Administrator

As Learning Management System Administrator, Thomas Lewis provides service for all things Canvas. You will often find Thomas interfacing with faculty to support their needs, providing training for upcoming Canvas features or analyzing data to provide system reports for the College.

Thomas holds a bachelor’s degree in Music Technology from the University of North Florida and an associate in science degree in Networking Services Technology from Santa Fe College. Thomas’s journey in Education Technology began as a UNF student worker at the Center for Instruction and Research Technology. Working there for almost three years, he was supporting instructors with Canvas-related questions, captioning educational videos and recommending equipment for instructors to accomplish their in-class needs. During this time, he also had the opportunity to intern with Turning Technologies and helping facilitate their clicker software with UNF faculty.

After graduating from UNF, Thomas decided to continue his career here at FSCJ as the Education Technology Specialist and has had the opportunity to work and become familiar with the FSCJ family for three wonderful years. He is incredibly proud to call FSCJ home and cannot wait to serve many more years with the College.

In his spare time, Thomas enjoys spending time with his family, watching competitive e-sports and musical theatre. He hopes to begin working on his master’s degree next year in Curriculum and Assessment with a focus on Education Technology, but for the time being, is enjoying spending  time with his newborn son, Rowan.

January 2022 Spotlight: Dr. James Artley, Associate Director of Student Conduct

As Associate Director of Student Conduct, Dr. James Artley provides oversight and is responsible for the administration of student conduct, ensuring that the process is fair, impartial, non-adversarial, restorative and conducted in an educational manner. He supports Collegewide collaboration to increase civility, awareness and respect, while also promoting resolution of student conduct incidents from a developmental perspective, which fosters personal growth, intellectual development and civic responsibilities. In addition, he also serves as the College’s representative on the Duval County Sexual Assault Interagency Council.

James received his master’s and doctorate degrees in Business Administration from Nova Southeastern University, and a Bachelor of Science in Health from the University of North Florida. He has over twenty years of experience in higher education, having served in various roles and most recently as Associate Dean of Student Affairs at Florida Coastal School of Law before joining FSCJ.

Prior to making the transition to higher education, James worked at Blue Cross Blue Shield of Florida for thirteen years in Claims Operations and Marketing Intelligence, where he served as Service Manager and Market Intelligence Leader.

With his diverse background in dealing with students and a comprehensive understanding of the student experience from enrollment to graduation, James has a record of accomplishment of educating, enlightening and empowering students, a philosophy that guides his encounter with each and every student and colleague. He co-authored the chapter, “Mentoring Diverse Generations” in the book Mentoring Diverse Professionals, which was written by one of his mentors, Dr. Bahaudin Mujtaba.

James lives in St. Augustine with his wife Gloria. In his spare time, he loves listening to various genres of music, reading, cooking and traveling.

Excited to be part of the FSCJ community, James is looking forward to collaborating and building relationships with new colleagues and contributing to the overall success of the institution.





December 2021 Spotlight: Dr. Linda Roy, Dean of Nursing

As FSCJ’s Dean of Nursing, Dr. Linda Roy provides leadership and guidance to the nursing programs across the College, which include the Nursing Associate in Science (RN), the Nursing (RN to BSN) Bachelor of Science and the Practical Nursing Career Certificate. New to the FSCJ family, Linda is looking forward to working with students and faculty to ensure the Nursing programs are meeting the needs of the changing world of health care.

Linda has been a nurse for many years and has worked in a variety of clinical settings, including serving for over twenty years in Nursing Education, and seven years in administrative positions. She worked with nursing students in Nicaragua to help improve the health care of various rural communities and has also worked with Zuni Native American nursing students to facilitate their success in obtaining their RN licensure to improve health care on the reservation.

In prior positions, Linda coordinated projects to facilitate student success, along with meeting accreditation and licensure standards. She serves on the Accreditation Commission for Education in Nursing (ACEN) as a site visitor and a member of the Evaluation Review Panel and Appeals Committee.

Linda holds a bachelor’s degree in Nursing from Widener University, a master’s degree in Nursing Education from Villanova University, a master’s degree in Adult Health and Illness as a Nurse Practitioner from Gwynedd Mercy University, and a doctorate degree from Widener University.

Since moving from Pennsylvania to Jacksonville, in her spare time Linda is learning her way around the city and enjoying the warm weather. She enjoys reading, listening to live music, walking, kayaking and spending time with family and friends.

October 2021 Spotlight: Megan Dross, Director of Student Recruitment and Admissions

As Director of Student Recruitment and Admissions, Megan Dross provides leadership and support to a department focused on helping students begin their academic journey here at FSCJ. Her team oversees formal outreach and recruitment efforts within area high schools and community partners, provides assistance to students throughout the application process and manages new student orientation. She is excited to be a part of this incredible team and looks forward to helping them expand their outreach efforts and continue to strengthen the support already offered to all those interested in our programs.

Megan holds a bachelor’s degree in Philosophy and Religion from Flagler College (Go Saints!) and a master’s degree in Higher Education and Student Affairs from the University of San Francisco. She is currently pursuing her educational doctorate at Florida State University focused on Educational Leadership and Policy. Prior to joining the FSCJ family, Megan had the privilege of supporting students, faculty and alumni at a number of higher education institutions across the country. Prior roles include serving as Admissions Officer and Event Specialist for FSU College of Law; Faculty Development Coordinator for Harvard Medical School; Student Affairs Coordinator for UCSF School of Pharmacy; and as Assistant Registrar and Director of Admissions and Recruitment for College of The Albemarle.

In her spare time, Megan enjoys spending time with her husband and two children. She loves a good true crimes podcast, medical TV drama or the opportunity to read a good book. As a military family who’ve traveled the nation, the Drosses are excited to be back in Florida and close to family again.

September 2021 Spotlight: Erica Mack, Associate Director of Student Success for Career Development

Associate Director of Student Success for Career Development Erica Mack oversees the career development staff and assists students with preparation for entry into the workforce. She also serves as an adjunct faculty member for the Adult Education program.

Erica has worked in the field of education for 17 years in the northeast Florida region. She started as a student ambassador at Jacksonville University, which lead to her first job as an admissions counselor  upon graduation. She served in a variety of roles related to enrollment management at Jacksonville University and the University of North Florida, ascending to leadership positions at each institution. In addition, she worked as a school counselor at Darnell-Cookman Middle / High School for several years.

Erica is a native of Jacksonville and a graduate of Douglas Anderson School of the Arts. She completed her B.A. in Communications from Jacksonville University and M.Ed. in Counselor Education from the University of North Florida. In August 2021, she completed her Ed.D. in Higher Education Administration from the University of Florida. Her dissertation topic was Institutional Leaders’ Perspectives on the Unintended Consequences of Performance-Based Funding.

Outside of the academic and professional credentials, Erica is a runner. She has completed two half-marathons and seven 15K races. One of her favorite races is the Gate River Run.


August 2021 Spotlight – Kasey Anderson, Program Manager, Culinary & Hospitality Management

Kasey Anderson is the new Program Manager of Culinary & Hospitality Management. Kasey first joined the FSCJ team as an adjunct culinary Instructor, and after two semesters, she became a full time instructor. She then moved into her current position in August of 2020. She is dedicated to the success of the students, as well as the team of professors. Kasey strives to continue to lead the program in a direction to helps students to be well prepared when they venture into the Culinary and Hospitality industry.

With 18 years of food service experience, Kasey has worked for a private caterer and country clubs, as well as with restaurant chains. At The Capital Grille, Kasey worked her way up from a prep cook to an executive chef partner. She traveled the country opening restaurants and also served on the company’s research and development team. She then went on to open Bazille in Nordstrom at the St. Johns Town Center as their executive chef. Once again, she traveled, but this time internationally to help open restaurants with Nordstrom. Again, Kasey was on the research and development team with this company as well. After her journey with Nordstrom, Kasey got into the food sales and became an outside sales rep for Halperns’ Steak and Gary’s Seafood.

Kasey attended Johnson & Wales University in Providence, Rhode Island, and graduated with her A.S. in Culinary. She then pursued her B.A. in Food Service Management. She is currently pursuing her Masters in Hospitality at Florida International University.

In Kasey’s free time, she enjoys spending it with her three children, as well as doing CrossFit competitions and outdoor activities.



June 2021 Spotlight – Amy Lavner, Director of Marketing

As Director of Marketing, Amy Lavner oversees the strategic branding, marketing and advertising for the College.

Amy has a bachelor’s degree in Communication from the University of Georgia (Go Dawgs!). She has worked in higher education for more than a decade, starting at the University of Central Florida and spending the last seven years at Seminole State College.

A new member of the FSCJ family, Amy started at the College in May 2021. She is so excited to join such a talented, hard-working team and can’t wait for the College and community to see what they can produce.

In her personal life, she enjoys spending time with her husband, Ryan; 2-year-old son, Cam; and golden retriever, Stella. She loves cheering on the Dawgs, going to the beach and setting up their new house in Ponte Vedra. Though she loves traveling, the family trip-planning is temporarily on hold – she’s too busy chasing around a busy toddler, with a baby girl due in September.